BY: Michelle Liew
With the vaccination phase kicking off smoothly, we have heard a great number of heart-warming stories of how people have come together to help one another, highlighting the importance of ensuring everyone gets vaccinated.
Recently, a Civil Defence Froce (APM) officer received nationwide praise for her selflessness and kindness.
A vaccination administration centre (PPV) floor manager’s social media post about her story has gone viral.
Beberapa hari duty Floor Manager kat Pusat Pemberian Vaksin Mega KLCC mmg sgt mengkagumkan. Dengan pelbagai jenis…
According to Mohd Shahril Abdul Ghani, who works at the Kuala Lumpur Convention Centre (KLCC) PPV, working at a COVID-19 vaccination centre is an exciting experience as he got to meet new people daily. What remains a fond memory for him is the volunteer officers from The People’s Volunteer Corps (RELA) and APM.
“They are very professional in carrying out their work, you know? Everything that needs to be done, gets done without any instructions given. Everyone understands their individual duty,” he stated.
Shahril then detailed a story of a particular APM officer, applauding her care for the public and offering help without hesitation. He mentioned that the night before, on Monday 14 June, he overhead the APM officer speaking to a foreigner and gave him clear instructions with fluent English.
“I thought to myself that she was just a low-ranking officer, but her English was excellent. I was instantly amazed as she did not just explain the procedure, but she actually solved the man’s problem.”
While giving instructions in fluent English seems fairly simple to some, she outdoes herself the next day when she spoke to a deaf elderly Indian man using sign language.
It was apparent that the man did not know how to register for the vaccine, and he came to the PPV because he had been misinformed that he had an appointment. To further complicate matters, the elderly man was not using a smartphone nor was he registered under any welfare centres.
What the APM officer did next would envelope the hearts of many with warmth. She took it upon herself to register the man as her vaccine dependent on her MySejahtera. She stated that she will be responsible for the man until he completes his second dose.
Her impressive skills prompted Shahril to ask her what her education level was, in which she humbly replied with “Only SPM, sir.”
Stunned with her response, Shahril further asked her on how was able to use sign language. She then amazed him even more by stating that she learnt it all by herself.
Netizens throughout the country praised the APM officer’s efforts and compassion, branding her an idol to all APM members in Malaysia and even making her a role model to citizens.
An act of kindness goes a long way. Let us all stay united in times of distress and combat the pandemic together.