Hats off to this bakery who very professionally handled a customer who said they had a racial preference when it comes to making purchases.
At a time when inclusivity is being embraced all around the world, it is refreshing that more corporations are willing to lose a bigot or two as customers, rather than tolerate their racism.
The bakery shot down the racist customer and pointed out they have no room for such racial discrimination in their company.
Recently, Thirty One Fine Bakes uploaded screenshots of a WhatsApp from a customer who asked them what race the owner of the bakery was.
The staff on duty first responded with a templated reply.
We received this message today and we wanted to share it with you, because it should be made visible. We have received…
Later, the staff responded to the customer and explained that they were a multi-racial company and also asked the customer the reason for such a question.
The customer replied “I don’t like buying anything from Indians. That’s why I want to know. If got Indian in your company, tell me”.
After an hour, the bakery responded saying, there was no room for racism in the company and that they were happy to lose this person as a customer.
“We have received messages like this before, but now realise that they should not be kept hidden in the shadows,” Thirty One Fine Bakes said in their Facebook post.
The viral post has since won praises from Malaysians who thanked the bakery for their response and standing up against racism.