A deaf GrabFood rider’s perseverance to deliver a customer’s order not only made him an internet sensation, but earned him an RM5,000 reward.
The rider, with speech disability also, had repeatedly called the customer to get her to check the in-app chat as he was lost. He did not give up till she finally got her food.
According to Bonda Nor, she had ordered Yong Tau Foo for breakfast and after waiting for a long time, she got these silent calls from the rider.
Ingat kisah rider Grab Food yang viral tu? Ya, kisah saya order Yong Tau Fu untuk berbuka puasa. Hampir maghrib tak…
When she found out the true situation later, she felt bad as she had gotten angry with the rider. She left him an RM10 tip but felt he deserved better and decided to meet him.
She then contacted Grab and tried to track down the rider. She later got a reply on Facebook from a friend of the disabled river.
She said Asyraf messaged her on Facebook and said he was Rizuam’s friend, the disabled rider in Kuala Terengganu.
“The friend passed me Rizuam’s phone number and contacted him. I spoke to him and apologised and asked to meet him,” she wrote.
Rizuam asked if he could bring a friend to help translate and she agreed. The friend is also deaf but could speak.
When they met, Bonda realised that Rizuam was also weak as he had recently met with an accident. Despite that, he still continued to work from 10am to 10pm daily to earn a living.
In fact, Bonda and her husband were informed that most of the hardworking drivers in Terengganu were disabled ones.
“Disabled riders are very hardworking,” said Asyraf.
Touched by their stories and her experience with Rizuam, Bonda presented him with RM5,000 donated via the Akademi Bonda Nor team.
“The livelihood of persistent and trustworthy people on duty. Because he was patient for an hour, Allah sustained him up to RM5,000. Good luck Rizuam, Asyraf and Muhsin,” she added.